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FAQ

Frequently asked questions

General

What is Biz Assistant Framework?

An open-source framework (Apache-2.0) that turns an existing or new business system into a workplace of AI employees. Add a small bridge (Bridge v1) to the business system and AI employees notify, ask, draft and remember in each staff member's own chat (Slack, LINE, Teams and more). The AI only proposes; people confirm, approve and pay. It is developed and provided by ITCSoft Co., Ltd. (Tokyo).

How do Biz Assistant and Ops AI Bot differ?

Biz Assistant's AI employees do business work together with staff (notifications, approval requests, drafts, reports). Ops AI Bot is a sister product in which AI does the operations and maintenance of the system itself (managing issues, fixing, testing, PRs, releases, reports). In both, people decide.

Can we keep our existing system's code unchanged?

Business logic does not need rewriting, but a bridge must be added (read and propose APIs, the manifest, chat linking, recipient rules, event recording…). The first assessment lists what to add and how much.

Can we use it for a system we are building now?

Yes. Build on server-kit and the bridge is provided; you write only the business, hooks, manifest and screens.

Which chats are supported?

Slack, LINE, Microsoft Teams, WeCom, WeChat, Lark and more. Personal bots that employees connect themselves work on 12 chat platforms. Email is used for notifications only.

Safety

Could the AI approve or pay on its own?

It cannot. The AI only proposes; confirming, approving, paying and deciding amounts are done by people in the business system. The protocol and its tests prove it.

How is personal data handled?

Events and notifications carry only IDs, dates and counts, and text is screened before sending. The AI employee's memory keeps no personal data either.

Is it safe to talk business in a group chat?

By default, business is not handled in group chats (the answer would be visible to everyone). The AI replies with a fixed guide and answers in one-to-one chats.

Technical

Does it work with systems not written in Node.js?

Yes. Implement Bridge v1 (OpenAPI 3.1) in your language and pass the 52-check conformance suite.

Which AI model does it use?

You choose. The model is set in the AI-plane configuration.

Can one AI plane serve several business systems?

Yes. Conversations, memory, automatic tasks and notifications are separated per application; tokens and tools never cross applications.

Community & license

Can we read the source code?

Yes. It is published on GitHub (ITC-cloud-soft/biz-ai) as open source under the Apache License 2.0, free for commercial use.

Where can I ask technical questions?

In the community forum or GitHub Discussions. Report bugs to GitHub Issues. Mask secrets and personal data in logs and screenshots.

Didn't find your answer? Just ask.